Continuing Education

Jan 22 2025 2pm EST
1 Free CE Credit
All Adjusters Welcome

Every fender bender has a story, but not all of them are true. Staged auto accidents are designed to exploit the system for maximum financial gain.

Join us as we peel back the layers on how these organized fraud rings use drivers, passengers, witnesses, and even medical providers to orchestrate accidents, fabricate injuries, and inflate claims. Using real-world cases, expert insights, and actionable strategies, you’ll learn how to spot staged accidents early and protect your bottom line.

Feb 12 2025 2pm EST
1 Free CE Credit
All Adjusters Welcome

We’re excited to introduce our new Utilization Review 101 webinar! In this session, we’ll walk you through the basics of Utilization Review — a crucial process in healthcare and insurance that ensures appropriate medical services are being utilized efficiently. 

This webinar is perfect for claims adjusters, case managers, healthcare professionals, and anyone looking to learn more about the UR process and how it’s used.

Your favorite host, Mike Lundgren, will be leading this topic and our in-house UR expert, Kristy Federico, will be on throughout the session to answer all your questions.

Feb 19 2025 2pm EST
1 Free CE Credit
All Adjusters Welcome

In today’s digital world, everything you need to know is often just a click away — and fraudsters are no exception. Open-Source Intelligence (OSINT) is transforming the way we uncover fraud, providing access to publicly available data that can be a goldmine in investigations.

Join us as we explore the power of OSINT in detecting and preventing fraud. From social media to public records, we’ll show you how to leverage open-source data to uncover red flags, validate claims, and expose fraudsters hiding in plain sight. 

March 12 2025 2pm EST
1 Free CE Credit
All Adjusters Welcome

When it comes to claim resolutions, speed and accuracy are essential — and Independent Medical Exams (IMEs) can be a powerful tool in expediting the process. In this webinar, our very own IME expert, Susannah Michael, will lead the session as we explore how IMEs provide an objective medical evaluation to ensure claims are handled fairly and efficiently.

We’ll cover the importance of IMEs in verifying injuries, assessing treatment plans, and preventing unnecessary delays in claim resolutions. 

March 26 2025 2pm EST
1 Free CE Credit
All Adjusters Welcome

Arson is one of the most destructive and complex forms of insurance fraud. In this webinar, we’ll break down the three critical prongs of arson investigations: incendiary, motive, and opportunity.

We’ll guide you through understanding the key elements that make up an arson claim, from identifying financial or personal motives to uncovering opportunities for fraud and analyzing the means of setting a fire. By examining these three prongs, you’ll learn how to build stronger cases, spot red flags early, and protect your organization from the financial fallout of arson-related claims.