Continuing Education

May 7th 2025 2pm EST
1 Free CE Credit
All Adjusters/CCMs/Nurses Welcome

As healthcare costs continue to rise, many adjusters are wondering how to effectively manage these expenses while ensuring quality care for injured workers. Using evidence-based care from unbiased medical professionals is a proven way to keep costs in check while achieving optimal care outcomes. In this webinar, you’ll gain a deeper understanding of medical case management, including when to engage a case manager, an overview of the process, and the different types of case managers.

Hosted by our very own Dieter Pinner, we’ll explore how prioritizing the injured worker can lead to better return-to-work rates, lower costs, and reduced litigation risks.

May 21st 2025 2pm EST
1 Free CE Credit
All Adjusters Welcome

As natural disasters become more frequent and destructive, the insurance industry is facing a growing wave of fraud that undermines its integrity.

Mike Lundgren will cover the evolving methods to spot fraudulent claims in the aftermath of major events and the investigative methods adjusters can use to tackle it head on. Join us to learn how to safeguard the claims process, protect your organization, and ensure fair outcomes in the face of natural disaster-related fraud.

June 25th 2025 2pm EST
1 Free CE Credit
All Adjusters/CCMs/Nurses Welcome

Join Scott Francis for an in-depth webinar exploring the fundamentals of medical canvassing, a crucial investigative tool used to verify a claimant's medical treatment history.

We'll guide you through communication strategies, HIPAA compliance, and how to leverage the obtained information for effective claims adjustment. By the end of this session, you'll learn how to spot fraudulent treatment patterns, determine compensability, and validate treatment consistency.

July 23rd 2025 2pm EST
1 Free CE Credit
All Adjusters Welcome

Buckle up or climb aboard as we dive into the costly world of transportation fraud, where elaborate schemes siphon billions from companies every year.

Armed with advanced technology, criminal networks are more sophisticated than ever. From staged accidents and cargo theft to misreporting and phantom shipping, we'll explore the methods behind these schemes and provide you with strategies to detect and disrupt them before they spiral out of control.