About Us

Your Trusted Partner in Claims Management

Building on 20 years of unwavering commitment to service integrity. With a blend of seasoned expertise, innovative technology, and a client-centric approach, we navigate the complexities to deliver results that not only meet but exceed expectations.
How We work for you

Bringing Clarity to a World of Uncertainty

You want to be sure your claims are verified with all the facts. To do that you need all the facts, and delays increase costs. That’s why we’ve developed the technology and training to keep your claims on track for optimal outcomes. With our solutions you’ll save time and money with the peace of mind of having 100% surety.
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Our Vision & Values

Our vision is to be the most tech-enabled, customer-centric claim management service company that makes verification a matter of certainty.
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Deliver Results

Without results you are gambling resources. Getting results is priority one, so you can resolve your claim with confidence.
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Embrace Change

Change is growth. In this fast paced industry, being adaptable is the difference between leading the evolution, or being controlled by it.
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Love Feedback

Humility is an important value at Ethos. Being open to feedback helps us stay in a mindset of constant improvement.
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Honesty

You need a partner you can trust. We show that in our results, our reports, and our operational transparency. We believe that honesty is the path to a better world.
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Data-Driven Mentality

We prioritize investment in technology. Claim management is not a guessing game. It requires modern quantifiable results that are backed by evidence.
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Customer-Centric

Customer satisfaction is at the heart of all we do. This commitment to your satisfaction develops deeper relationships of trust and accountability to you.

Let’s Work Together

Now You Know For Sure

Whether you need an investigation to solve a suspicious circumstance, help with an injury claim or a medical bill review to help contain costs. You can count on our coverage, accountability, and consistency to deliver the results you are looking for. Verify your claims faster and save money by assigning a case today.
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What's in a Name

An ethos is more than a motto or philosophy. It’s a reminder of why we do what we do. It calls us forward with integrity and humbles us in our quest to provide the best possible service and solutions to our customers.

To Aristotle, ethos is expertise and knowledge. We prioritize experience so that when combined with advanced technology, we are never outmatched.
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International Capabilities

We have a reach that covers more than 80 countries. And no matter where the case may lead, our full suite of services is available globally so it doesn’t matter where you are or where you are needing help. From North and South America, to Europe, Asia and Africa. There is no border to the solutions we can provide.
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What our customers are saying

“Thank you for the thorough investigation. Excellent result!”

Sarah, National Claims Director

“Very speedy turnaround times with optimum results for our claims decision.”

Angela, Claims Adjuster

“Impressive! This was an EXCELLENT find! I can’t fathom how you guys did it.”

Jim, Manager of Fraud Investigations

Our Team

Leadership

Micah Smith

CEO

Bryan O’Donnell

COO

Robert Mouton

CFO

Jason Caroluzzi

CRO

Dalton Norris

VP, Strategy

Chris Miller

SVP, Ethos PLUS

Brendan Swift

COO, Medical Management

Careers

Join Our Team

We are always on the search for talent and we’d love to hear from you! Click below to see our current career opportunities. If you don’t see what you are looking for, please send us your resume and we can contact you when new positions open up.
Ethos State License Numbers

Alaska 1031122; Arizona 1686537; Arkansas 2196; California PI187956; Connecticut A-2576; Delaware 13-170-A; District of Columbia PDB29799; Florida A 2600212; Georgia PDC002830; Idaho (Coeur d'Alene) 59679; Illinois 117.001759; Indiana PI21400011; Iowa 1401; Kansas A-5620; Kentucky 167642; Louisiana 8551-031215-LA; Maryland 106-5372; Massachusetts LP1109C; Michigan 3701207441; Minnesota 1124; Missouri 2010032491; Nebraska 1585; Nevada 2221A; New Hampshire DA-1102; New Jersey 8468; New Mexico 3092; New York 11000158973; North Carolina 210896; North Dakota 804; Ohio 201221001971; Oklahoma 16PIA4764; Pennsylvania MD13610; South Carolina 2787; Tennessee 1746; Texas A07321801; Utah P110821; Vermont 044.0132646-PI; Virginia 2614347; Vest Virginia 71316; Washington 2015; Wisconsin 17134-62.