"We have been pleased with the service we are receiving from Ethos. Your team has been extremely responsive and helpful."
"Good job on the surveillance! I got some good documentation and that is a huge help. I will be using you guys in the future."
"Your company did an excellent job and exceeded expectations on the last referral. Thank you so much for your assistance."
Frequently Asked Questions
It’s normal to have questions, if you don’t see what you are looking for below, drop us a line and we’ll be happy to answer anything that’s on your mind.
What states do you cover?
All of them. Ethos has completed over 1 million investigations in all 50 states and over 80 countries. With over 1,000 W-2 employees throughout the country, Ethos Risk Services is one of the largest investigation companies with true nationwide coverage.
Do you use subcontractors for investigations?
Rarely. We have true nationwide coverage that includes approval for all state required licenses. On occasion there are needs in remote locations where human development is sparse, and we will bring in vetted professionals that meet our strict qualification protocols.
What experience and training do your investigators have?
A minimum of 2 years investigative experience is required to be hired as an Ethos investigator. Many of our employees exceed this requirement by many years. A majority of Ethos employees hold bachelor’s degrees in criminal justice or a similar field. Those without degrees must have equivalent experience in law enforcement. All Ethos Department Managers hold a minimum of 5 years of investigative experience. All new hire investigators must attend an 80-hour training course. The course covers topics that include surveillance techniques, social media and background ethics, legal guidelines (including privacy/trespassing laws), report writing, neighborhood and witness canvassing, pretexting, mobile surveillance, and covert surveillance. We also provide training on ancillary investigative services including, but not limited to, Recorded Statements, Scene Investigations, Activity Checks, and Clinic Investigations.
Will your investigators testify?
As part of our training process, we educate investigators on potential testimony that they may be required to provide. We view testimony with great significance because we want to ensure that every investigator is conducting and documenting every investigation as if they were going to have to provide testimony. Our investigators understand that everything they are doing needs to be conducted and documented as possible evidence. Ethos has saved our clients millions of dollars over the years as result of our successful testimony.
What is Workers’ Compensation Utilization Review (UR) and why is it used?
Simply put, UR is a way for employers and/or claims administrators to determine if an injured worker’s proposed, ongoing or previously provided medical service, treatment or prescription medication is medically necessary. This is accomplished by comparing the clinical facts of the case against specific evidence-based treatment guidelines or criteria.
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