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Upcoming Webinars

Webinars shouldn’t be boring, and you don’t want to sit through one you’ve already heard 10 times. Choose below from our upcoming topics, and enjoy fresh content with fun presenters, always free.

NEW! Medical Provider Fraud: When Care Turns Criminal

May 6th 2026 2pm EST
Free CE Credit
All Adjusters Welcome

Medical fraud isn't just overbilling anymore. Today's schemes involve criminal networks, shell companies, and coordinated pipelines designed to exploit the system at scale — and the claims crossing your desk may be part of something much bigger.

Join Mike Lundgren as he walks you through five major fraud rings — from transnational durable medical equipment rings and telemedicine kickback schemes to pill mills, wound care exploitation, and workers' comp medical mills. Using real-world enforcement cases, you'll see how these networks are built, how they operate, and how investigators are using data analytics and pattern recognition to bring them down.

Event Ended

Arson - The Three Prongs

May 20th 2026 2pm EST
Free CE Credit
All Adjusters Welcome

Arson is one of the most destructive and complex forms of insurance fraud. In this webinar, we’ll break down the three critical prongs of arson investigations: incendiary, motive, and opportunity.

We’ll guide you through understanding the key elements that make up an arson claim, from identifying financial or personal motives to uncovering opportunities for fraud and analyzing the means of setting a fire. By examining these three prongs, you’ll learn how to build stronger cases, spot red flags early, and protect your organization from the financial fallout of arson-related claims.

NEW! The Future of Insurance: How AI is Impacting the Claims Lifecycle

June 24th 2026 2pm EST
Free CE Credit
All Adjusters Welcome

AI has moved beyond pilot programs and is now embedded across the entire claims lifecycle at major carriers. In this session, we’ll walk through where it shows up, from first notice of loss through complex and high-risk claims, and what adjusters need to know to work alongside it effectively.

Your host, Mike Lundgren, will examine the tools being deployed today across intake, investigation, medical management, and high-risk claims, and how they are reshaping the way adjusters make decisions. The session also addresses the challenges these tools introduce, including deepfakes, model bias, and the critical importance of human judgment.

And for anyone wondering what this shift means for their career, don’t worry, we’ll get into that too.

Listen to What Our Attendees are Saying

"These webinars are fantastic. They’re well put together and explained perfectly. I truly enjoy them, and they help refresh and enhance my knowledge in my current role."

"Great webinar - as always! Thank you for making your webinars so interesting!"

"I was really impressed with this course. The speaker presented the material in a way that kept attendees engaged & interested. I look forward to attending more!"

"Your presentations are always informative and relevant, and the host does a great job of keeping us engaged!"

"I always enjoy these webinars. The speaker is engaging and brings a sense of humor that keeps the atmosphere light and uplifting throughout the entire hour."

"I think this is an awesome course, packed with valuable information, and you definitely didn’t disappoint. It was fun and engaging. I’d highly recommend it for all adjusters."

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