Continuing Education

July 22nd 2026 2pm EST
Free CE Credit
All Adjusters Welcome

As natural disasters become more frequent and destructive, the insurance industry is facing a growing wave of fraud that undermines the integrity of the claims process. This session will explore evolving methods used to identify fraudulent claims in the aftermath of major events, along with the investigative tools adjusters can use to tackle them head-on.

Join us to learn how to safeguard the claims process, protect your organization, and help ensure fair outcomes in the face of disaster-related fraud.

Aug 12th 2026 2pm EST
Free CE Credit
All Adjusters Welcome

Workers’ comp claims are changing. The factors driving complexity today are no longer just physical — they are mental, emotional, and social variables that shape how an injured worker heals. 

This session explores the growing role of psychosocial risk in workers’ comp and why it’s becoming one of the strongest predictors of poor claim outcomes. We’ll break down what psychosocial factors are, how they show up in claims, and why they can make recovery harder.

Attendees will walk away knowing how to spot behavioral yellow flags and how to distinguish legitimate recovery barriers from possible misrepresentation. We’ll also discuss when it’s time to bring in an investigation, and how it can help clarify what’s really happening. 

Sept 9th 2026 2pm EST
Free CE Credit
All Adjusters Welcome

A claim can tell one story. A medical canvass can reveal another.

Join SIU Director Dean Winte for a practical look at how medical canvassing helps verify treatment history and uncover prior care that may change how a claim is evaluated.
This session will explore the basics of medical canvassing, including the best ways to communicate with providers, key HIPAA considerations, and how canvass findings can help adjusters make more informed decisions around compensability and claim direction.

Attendees will walk away knowing when a canvass makes sense, which providers are worth contacting, and why pharmacy records can sometimes be the part of the story everyone missed. From fraud suspicions to Monday morning injuries, we’ll break down how the right canvass can bring clarity to a claim before uncertainty turns into costly delays.

Sept 23rd 2026 2pm EST
Free CE Credit
All Adjusters Welcome

Not every accident is an accident. Not every missing shipment was actually stolen. And not every broker who picks up a load is who they say they are. Fraud in trucking, trains, and maritime shipping is more organized and harder to catch than ever.

This session will break down the most common fraud schemes across all three industries, including staged collisions, cargo theft, double brokering, and fraudulent shipping documentation.

We'll look at how organized rings operate, what makes these schemes so difficult to detect, and the investigative techniques adjusters can use to uncover them.

Join us to learn how to recognize red flags earlier, ask the right questions during investigation, and protect your organization against transport fraud before it drives up costs and claims.