Case Management

Blog Case Management

What Does a Case Manager Do and Why Does it Matter?

Those who work in claims have heard the term case manager thrown around in clinical, administrative, advocacy, and cost containment conversations. But what do they actually do? The reality is: case managers sit at the center of complex claims, bringing structure and coordination to situations that would otherwise unravel. And… Read More

Feb. 3, 2026 • 4 min. read

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